Refund policy
Leaf Delta sells plugins, licenses, configurations, and other digital products. This page explains how delivery and refunds work for these products.
Digital delivery, no physical shipping
After payment is confirmed, the product becomes available in your account according to the offer you purchased. There is no physical shipping, pickup, exchange, or return.
Products that have been downloaded
Digital products that have already been downloaded are not eligible for a cash refund. When a refund is approved in an applicable situation, it will be issued exclusively as credit in your Leaf Delta account.
Purchases made with account credit
A cash refund for a license, when applicable and requested within 7 calendar days, can only be considered for purchases made without using site credit. Purchases made with credit are handled as account credit.
Cases subject to review
Delivery, access, or functionality issues may be reviewed by support. The review does not change the rule that a downloaded product does not qualify for a cash refund.
How to request a review
Open a support request on Discord with your account, order, and reason. Whenever the refund method allows it, the request must be submitted within 7 calendar days of purchase.